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Describe your supplies.

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If you have extra diabetic supplies sitting in a drawer, from a plan change, a new prescription, or a loved one's passing, they have real value.

We pay cash for sealed, unexpired supplies and get them back into the hands of people who need them and can't afford retail.

The reserve

What we buy.

Conditions
  • Factory-sealed, unopened only
  • Expiration 2+ months out
  • No Medicare or Medicaid items
  • Pharmacy labels are fine
  • All boxes inspected on arrival
  • Quote honored as paid

Don't see your item?Select 'Other' from the category selector dropdown on the Quote Intake form, upload a photo of the product for our team to review.

How it works

A quick, professional sequence.

Four steps from submission to settled payment. Every step designed to respect your time and treat your transaction with seriousness.

Submit

Tell us the supplies you have & upload three photographs: front of box, expiration date, and lot number. Our team handles the rest. It only takes 60 seconds.

Quote

We grade your items against our reserve schedule and present an instant offer.

Ship

Download & print the prepaid USPS Priority label we send via email. Pack securely. Drop at any post office or blue box.

Paid

Upon arrival we inspect. Payment is sent within 24 hours of inspection.

Questions

Frequently asked.

How do I check the status of my shipment or payment?

Sign in to your dashboard for live status, or email info@vitalreserve.org and we'll respond the same business day.

Why don't you accept opened test strip boxes? The supplies inside are still sealed.

Even if the inner product is intact, an opened outer box can't be verified against tampering. We can only accept factory-sealed, unopened test strip boxes.

What if I send something that wasn't included in my quote?

Please don't. Message us before sending non-quoted items. We'll let you know if it qualifies. If not qualified for buy back we will not ship the product back.

Is it legal to sell my extra diabetic supplies?

Yes. Diabetic test strips, lancets, and most CGM supplies are legal to resell, provided they were not paid for by Medicare, Medicaid, or another government program.

Do you accept damaged or expired boxes?

No. Boxes must be undamaged, unopened, and expiration dated at least 2 months out from the day they arrive at our facility.

Who pays for shipping?

We do. Once your quote is accepted we email a prepaid USPS Priority label. Just print, pack securely, and drop at any post office or blue box.

How and when do I get paid?

Within 24 hours of physical inspection via Cash App, Venmo, PayPal, ACH, or local cash in the Indianapolis metro.

What about Medicare or Medicaid supplies?

We cannot accept items billed to government programs under any circumstance. This is a firm rule with no exceptions.

Membership Rewards

Members earn more.

Every account starts in Bronze, free for life. Hit 8 paid transactions and Silver unlocks automatically. Hit 16 and Gold does too. No fees, no upgrades to buy. Just Rewards.

B
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N
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Tier

0–7 transactions

  • Instant quote, review & approval within minutes.
  • Standard payout rates
  • Dashboard tracker counting down to your next gift card
  • $10 gift card automatically issued every 8th transaction
S
I
L
V
E
R
Tier

8+ transactions

  • Instant quote, review & approval within minutes.
  • +10% bonus on every Grade A quote
  • $40 gift card every 8th transaction, for life of membership
  • Eligible for monthly incentives & payout promos
G
O
L
D
Tier

16+ transactions

  • Instant quote, review & approval within minutes.
  • +15% bonus on every Grade A quote
  • $50 gift card every 8th transaction, for life of membership
  • Eligible for monthly incentives & payout promos
Our founding

The Reserve.

Vital Reserv was founded on a simple observation: diabetic supplies are expensive, and life changes fast.

Every year, millions of dollars in factory-sealed, perfectly usable medical supplies sit in drawers, forgotten, or deemed worthless after a program change, a device switch, or the loss of a loved one. Meanwhile, patients who could use them cannot afford them.

I've lived this paradox for 25 years. Diagnosed with T1D at 13, I've learned that managing this disease is a negotiation with variables most people never have to consider. Blood sugar, insulin sensitivity, food, stress, sleep, exercise, dozens upon dozens of other decisions & stimuli that compound into good days and brutal ones. The stress of supply access shouldn't be one of those variables. It shouldn't.

But it is, for millions. Supplies are expensive. They're a cost the average person doesn't have to weigh. For the uninsured, underinsured, or simply stretched thin, they're often unaffordable. The gap between what gets produced and what gets used, and rising costs, is enormous.

Vital Reserv exists in that gap. We provide fair payouts for sealed supplies from those who no longer need them. And we place supplies with those who do. Quietly. Professionally. Without compromise, quality or compliance.

You have surplus supplies. We turn them into cash. We make those supplies available to people who are underserved, underinsured, and in need of an assist.

It's that simple.

John Benjamin– Founder & T1D
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